Dimension
Product Details & Dimensions
- Add a touch of modern minimalism to your home with this Biscayne Hand-Made Rug.
- Crafted from premium New Zealand Wool, this medium pile rug features a hand knotted construction and an elegant fringe.
- The rug is designed to bring a timeless look into any room while adding warmth and texture.
- Use with a non-slip rug pad (not included) for extra comfort and durability.
- Professional cleaning is recommended to maintain the longevity of the piece.
- Enjoy effortless elegance in your home with this beautiful Biscayne Hand-Made Rug!
Shipping & Returns
Our Standard Shipping service includes delivery to the nearest dry area of your home, such as a porch or garage. The item will remain in its box, and unpacking or removal of packaging materials is not included. A signature is required at the time of delivery, unless shipped via UPS or another small parcel carrier, which do not schedule delivery appointments. Please note, delivery does not include carrying items up stairs.
Standard Shipping is $99 for most items. Orders of $1,500 or more qualify for free Standard Shipping within the U.S., excluding Hawaii, Alaska, and certain brands such as Copeland Furniture.
White Glove Delivery costs $279 per delivery, with additional charges for remote areas. This service includes an appointment, delivery inside your home (up to 1 flight of stairs), item placement, assembly if needed, and removal of large packaging materials. Please note that White Glove Delivery does not cover any modifications to your home, such as installing artwork or lighting. Not all items require assembly.
If you're expecting multiple deliveries, please contact our customer service team prior to purchase to help coordinate a delivery schedule.
Return Policy
Grayson Living has a strict return policy, so please make your selection carefully. To initiate a return, submit a request by following this link. Eligible returns must be made within 7 days of the delivery date and will incur a 35% restocking fee, along with outbound and return shipping charges.
How Do I Change My Order?
Changes or cancellations must be made within 24 hours of ordering. After that, our standard return policy applies, including a 35% restocking fee and shipping charges for eligible returns.
For backordered items—those that are currently out of stock—cancellations must be requested no later than 30 days before the current estimated ship date. This excludes custom or made-to-order items, which cannot be cancelled once the order is placed.
Surya Biscayne BSY-2308 Handmade Rug
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Grayson Companies offers high-end furniture built with uncompromising quality and trustworthiness at its core. Our signature California contemporary look—a blend of light, warmth, and simplicity—brings enduring, sophisticated style to your home. Discover furniture you can depend on.
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